Remote Communications and Delivery System

The Ohio Department of Rehabilitation and Correction (DRC) is requesting proposals for a Remote Communications and Service Delivery System. The buyer requires a solution that enables secure, reliable delivery of telehealth conferencing, court and legal proceedings, provider visits, educational programming, and religious programming across DRC institutions. The system must integrate with current and future agency IT architecture, institutional calendars, and Microsoft Exchange while providing enhanced encryption, scalability, and usage analytics. Eligible offerors are USA-based onshore organizations, and all work must be performed offsite. Applicants must submit a comprehensive proposal including Candidate References, Education and Training details, Required Experience and Qualifications, a Conflict of Interest Statement, Assumptions, Proof of Insurance, a Payment Address, an Offeror Performance Form, a signed Federal W-9 Form with State supplier registration, an Offshore Services form, and a separate Cost Summary Form detailing a not-to-exceed fiscal year cost. All dates, question deadlines, and submission procedures must strictly follow OhioBuys dates. Evaluation criteria include candidate references, work team quality, and candidate project experience.