Edmonton Catholic Separate School Division Cloud-Based Enterprise Phone System Project
- Client
- The Edmonton Catholic Separate School Division
- Solicitation No.
- Q-2026-78
- Posted
- 10/24/2026
- Category
- Software, System and Application
- Budget
- Looking for Proposal
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe Edmonton Catholic Separate School Division requires a vendor to provide a modern, cloud-based enterprise phone system to migrate and replace its existing telephony infrastructure. The requested scope includes providing cloud-hosted, on-premises, or hybrid deployment models, complete carrier and SIP services, necessary implementation, testing, monitoring, end-user devices, licensing, warranty support, and staff training. Only Canadian onshore organizations are eligible to submit proposals for this offsite work. Proponents must submit their proposal packages digitally via Euna by November 20, 2026, at 2:00 PM MST. All questions regarding the opportunity must be submitted by November 13, 2026. An evaluation committee will score compliant proposals out of 100 available points based on technical expertise and experience (20 points), pricing and cost effectiveness (25 points), warranty and support terms (10 points), solution design and compatibility (35 points), added value considerations (5 points), and references with customer feedback (5 points).
Key solicitation details
AI-extracted from Q-2026-78 Enterprise Phone System Solution(EPSS) -YK20261023.pdf. Confirm against the original documents before bidding.
The Edmonton Catholic Separate School Division is seeking proposals from qualified service providers to design, supply, implement, migrate, and support a cloud-based Enterprise Phone System Solution. The project involves migrating existing telephony services across over 98 locations, including schools and administrative facilities, procuring and installing approximately 5,500 enterprise telephony devices. Qualified service providers with relevant experience are eligible to su…
- Issued by
- The Edmonton Catholic Separate School Division
- Question Period Deadline
- November 13, 2026 before 2:00PM
- RFP Closing Date and Time
- November 20, 2026 @ 2:00 PM MST
- Select/Award Successful Proponent(s)
- December 4, 2026
- Anticipated project commencement
- December 15, 2026
- Substantial project completion
- May 31, 2027
- How to submit
- Electronic via Euna eProcurement solution
- Submission details
- Submitted online at https://ecsd.bonfirehub.ca/opportunities/112774 before 2:00 PM MST on November 20, 2026.
- Contract term
- Initial five-year Contract Term for total cost of ownership evaluation
- Place of performance
- Over 98 Edmonton Catholic Separate School Division locations, including schools, Lumen Christi Catholic Education Centre, and Facility Services
- Insurance and bonding
- Commercial General Liability Insurance not less than $2,000,000.00; Automobile Public Liability and Property Damage Insurance not less than $2,000,000.00; Errors and Omissions Insurance not less than $2,000,000.00.
- Funding
- Alberta FOIP, Freedom of Information and Protection of Privacy Act (POPA), Access to Information Act (ATIA)
How proposals are evaluated
| Technical Expertise and Experience | 20 points |
| Pricing and Cost Effectiveness | 25 points |
| Warranty and Support Terms | 10 points |
| Solution Design and Compatibility | 35 points |
| Added value Consideration | 05 points |
| References and Customer Feedback | 05 points |
Scope of work
- Migration of existing telephony infrastructure to a cloud-based communications platform
- Provision of enterprise-grade telephony services, software licenses, subscriptions, and IP phones
- Procurement and installation of approximately 5,500 enterprise telephony devices including standard and enhanced SIP phones
- Provision of approximately 4,300 limited user licenses and 750 enhanced user licenses
- Centralized administration, advanced call management, secure connectivity, and emergency calling capabilities
- Initial pilot migration followed by phased migration across designated division locations
- Secure removal, handling, and appropriate disposal or recycling of decommissioned legacy equipment
- Provision of complete technical documentation, ongoing technical support, maintenance, and end-user training
Minimum qualifications
- Proven experience in the design, deployment, and implementation of enterprise-telephony solutions
- Successful completion of similar projects within the past 5 years for organizations of comparable size and complexity
- Appropriately qualified, experienced, certified, and trained personnel assigned to the project
- Compliance with applicable federal, provincial, and municipal legislation, cybersecurity, privacy, and accessibility requirements
- Hold all applicable licenses/training certificates on individual staff members
Documents to include with the bid
- Completed Acceptance of RFP Terms and Conditions form (Page 33)
- Completed Pricing Form (Appendix A, Page 35)
- Separate detailed product purchase pricing breakdown
- Commercial General Liability Insurance Certificate
- Automobile Public Liability and Property Damage Insurance Certificate
- Errors and Omissions Insurance Certificate
- WCB clearance letter or proof of account
- Solution design, technical specifications, architecture diagrams, and product datasheets
- Detailed Bill of Materials (BOM)
- References from similar projects with contact information
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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