About this opportunity

AI summary

The Louisville Regional Airport Authority requires a qualified company to deliver a turnkey, hybrid common use passenger processing system (CUPPS) and ongoing support services. The selected vendor must handle all project management, design, software, licensing, equipment, installation, integration, testing, training, documentation, warranty, and continuous performance monitoring. The platform must support domestic and international operations across 70 ticketing and 55 concourse positions for at least ten airlines and one test company, integrating seamlessly with existing FIDS and OAG flight-data feeds. The Authority will supply and install all electronic displays. Only onshore US organizations are eligible to submit proposals. Interested vendors can submit responses digitally via email or online. The contract term spans three years. Key dates include a pre-bid meeting on October 29, 2026, and a deadline for submitting questions by November 5, 2026. Prior to commencing work, the contractor must furnish a $50,000 renewable Performance Bond.

Buyer and opportunity details

Client: Louisville Regional Airport Authority
Solicitation No.: RFP-010-27

Scope of work

Provide a turnkey, hybrid Common Use Passenger Processing System (CUPPS) for domestic and international passenger processing
Furnish labor, designs, project management, configuration, equipment, software, licensing, installation, integration, testing, training, documentation, warranty, and support
Support programming and switch-port capacity for 70 positions at Ticketing and 55 positions at Concourse
Support at least ten airlines plus one test company for equipment troubleshooting and system validation
Interface with participating airlines' systems and integrate with Art of Context FIDS and OAG flight-data feeds
Provide real-time flight data feed and display airline branding, flight information, and counter status at ticket-counter and gate locations
Provide an integrated solution to continuously monitor hardware, software, database performance, and system health with automatic alert notifications
Provide detailed equipment and material submittals and maintain sufficient personnel and equipment continuously after mobilization

How proposals are evaluated

Criterion	Weight / scoring
System Functionality & Technical Requirements	35%
System Cost	25%
Maintenance & Support	25%
Experience & References	15%

Minimum qualifications

Not less than five (5) years of experience in providing the required Services
Experience providing Services of a similar scope to a minimum of two (2) airports within the last five (5) years
Satisfactory evidence of meeting or exceeding every minimum standard set forth in the Proposal Documents
Assigned Project Manager must have at least five (5) years of experience managing shared-use or common-use system deployments

Documents to include with your response

Proposal Form (pages PF-1 and PF-2)
Transmittal Letter signed by an authorized individual
Detailed Company Bio including background, relevant experience, and performance capabilities
Proposer's Experience and Qualifications Questionnaire
Bank Letter of Credit or Bid Bond (Attachment A)
Documentation and contact references for required experience
Equipment and material submittals

Key dates

Bidding documents available: October 26, 2026
Optional pre-bid meeting: October 29, 2026 at 2:30 p.m. EST
Questions due: November 5, 2026 no later than 12:00 p.m. EST
Proposals due: November 18, 2026, at 2:00 p.m. EST

How to submit

Method: Electronic via the agency portal
Instructions: Submitted electronically via www.flyLouisvillebids.com under Current Bids and Proposals by uploading a PDF file as outlined on Proposal Form pages PF-1 and PF-2.

Contract details

Term: Three (3) years, with options to extend for two (2) additional one-year periods upon mutual consent.
Place of performance: Louisville Muhammad Ali International Airport, Louisville, Kentucky
Insurance and bonding: Public liability insurance of $2,000,000.00; Automobile liability insurance of $1,000,000.00; Workers' Compensation Insurance for statutory amounts; Professional Liability (Errors and Omissions) coverage; Bid Bond or Bank Letter of Credit in the amount of 5% of the total cost; Performance Bond of $50,000.
Funding: Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42 U.S.C. §§ 2000d to 2000d-4), 28 CFR § 50.3, and 49 CFR Part 21