ERP Support Services

The buyer requires offsite Unit4 Enterprise Resource Planning (ERP) support services to meet its operational requirements. The selected vendor must deliver responsive, reliable support, including investigating, coordinating, managing, and resolving integration-related issues between Unit4 and connected third-party systems. Proposals must detail processes for mitigating impacts on workflows, security, customizations, reporting, integrations, and data integrity, as well as handling release-related issues. Only onshore Canadian organizations are eligible to submit proposals. All questions must be submitted by November 24, 2026, and responses may be submitted digitally via email or online. The contract period will run for three years.