Systemwide Signage and Wayfinding Master Plan Service

The buyer requires a vendor to provide systemwide signage and wayfinding master plan services. The vendor will develop a consistent, accessible, scalable approach to signage, wayfinding, and customer information that improves station navigation across sidewalks, transit connections, and platforms. Scope includes project management, customer journey assessments, public outreach, developing a practical toolkit, and testing it through pilot demonstrations at five stations. The vendor will also explore future-facing tools like interactive kiosks, real-time information, and accessible digital interfaces. Only USA organizations performing work offsite are eligible to bid. A pre-bid conference takes place on November 3, 2026, and all questions must be submitted no later than November 13, 2026. Bidders must submit proposals for the project budget.