What the buyer needs

AI summary

The U.S. Environmental Protection Agency Office of Inspector General seeks a commercial off-the-shelf electronic workpaper solution. The selected vendor must set up, configure, and integrate the tool out-of-the-box, host the application in a FedRAMP-compliant SaaS environment at the moderate level or higher, and migrate necessary data from the existing system. Additional responsibilities include providing technical integration support, developing end-user and administrator manuals, offering HelpDesk assistance, and maintaining disaster recovery plans. Eligibility is restricted to onshore U.S. small business organizations under a total small business set-aside. Work will be performed offsite, and the buyer is currently requesting proposals. Specific proposal deadlines, contract terms, evaluation criteria, and budget details are not stated in the provided text.

Scope of work

Setup, configuration, and out-of-the-box system integration
Data migration from current system to the new system
User manuals, guides, and configuration documentation
SaaS hosting in a FedRAMP certified environment at Moderate level or higher
Training sessions for end users, administrators, and management staff
Ongoing solution maintenance, patches, upgrades, and HelpDesk support
Service Level Agreement monitoring and monthly performance reporting
Transition-out support and secure data export

Minimum qualifications

USA Organization Only (Onshore)
FedRAMP certified SaaS hosting at the Moderate level or higher before Go-Live date
Key Personnel Project Manager with minimum 8-10 years project management experience
Key Personnel Solution Architect with minimum 3-5 years experience
Key Personnel with minimum 3-5 years experience in migrating data of similar size and scope
Key Personnel with minimum 3-5 years experience in configuring and customizing COTS applications
Key Personnel with 5 or more years programming experience with C#/.Net or Java/J2EE

Documents to include with your response

Configuration Documentation
User manual and guide
Disaster Recovery Testing Results
Transition-Out Plan
Monthly Service Level Performance Report
System Security Authorization Process Documentation