What the buyer needs
AI summaryThe Defense Contract Audit Agency Office of Inspector General seeks a contractor to provide off-site transcription support services for its investigations and inspections. The contractor must deliver proofed transcripts with greater than 99.9% accuracy in a unified format, maintain a Microsoft Excel workflow matrix, and provide a dedicated server and off-site storage. Only United States organizations are eligible, and no products may be sent or stored outside the country. The contractor must have at least ten years of Department of Defense transcription experience and a ten-year confidentiality record, while assigned personnel must be United States citizens with Tier 3 security clearances. The contract term consists of a 12-month base year plus four option years.
Scope of work
- Digital transfers of interviews and resulting transcripts
- Non-digital transcription services in digital audio and video formats
- Typed and proofed transcripts with greater than 99.9% accuracy
- Microsoft Excel workflow matrix for tracking transcript status
- 100% digital capability with a dedicated server for OIG transfers
- Offsite storage of final transcripts for six months or case completion
- Single point of contact available Monday through Friday, 6:00 a.m. to 6:00 p.m.
Minimum qualifications
- At least 10 years transcription experience working with the DoD
- Solid confidentiality record of at least ten (10) years with no breaches
- Personnel must be US citizens
- Completed and favorably adjudicated personnel security investigation (PSI-Tier 3)
- Onshore (USA Organization Only)
Documents to include with your response
- Non-Disclosure Agreement within 30 days of award
- Visit request via DISS system or visit authorization letter