About this opportunity
AI summaryThe City of Hallsville seeks qualified onshore U.S. firms to deliver managed IT support, cybersecurity, backup and recovery, and domain transition services to hallsvillemo.gov. The selected contractor will handle initial assessments, help desk assistance, public safety technology support, system monitoring, and continuity planning for municipal operations. Qualified firms may propose comprehensive managed coverage, per-incident support, or component-based services with separate pricing for one-time and recurring needs. Applicants must deliver responses by mail, by hand, or by email to [email protected] before 3:00 p.m. Central Time on November 12, 2026. The City evaluates submissions based on relevant municipal experience, technical approach, security practices, responsiveness, local support capacity, references, and overall cost.
Buyer and opportunity details
- Client
- City of Hallsville, Missouri
- Solicitation No.
- 26-04
Scope of work
- Initial assessment and transition including device inventory, account review, and remediation planning
- Managed support featuring help desk, remote/onsite assistance, patching, and vendor coordination
- Cybersecurity services including endpoint protection, email security, MFA, and incident response
- Backup and continuity management for endpoints, servers, cloud data, and critical records
- Domain and email transition to hallsvillemo.gov including Google Workspace coordination
- Public safety technology support and handling of sensitive information
- Planning and documentation including asset tracking, status reporting, and budget planning
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Relevant experience | Not specified |
| Proposed approach | Not specified |
| Security and continuity practices | Not specified |
| Responsiveness and local support capacity | Not specified |
| References | Not specified |
| Total cost | Not specified |
Minimum qualifications
- Relevant municipal or public safety experience
- At least three comparable references with contact information
Documents to include with your response
- Firm name, address, primary contact, and years in business
- Proposed team and qualifications, support staff location, and subcontractor details
- Approach to services, onboarding timeline, proposed deliverables, and assumptions
- Security practices for access to City systems and data protection
- Sample service agreement or key contract terms
- Cost proposal covering one-time, recurring, per-incident, variable, and optional charges
Key dates
- Submittal Deadline
- November 12, 2026 at 3:00p.m.
- Responses must be received by
- Thursday, November 12, 2026, at 3:00 p.m. Central Time
How to submit
- Method
- Email, mail, or hand delivery
- Instructions
- Mark submission 'IT Services RFQ'. Submit via email, mail to City of Hallsville, P.O. Box 170, Hallsville, MO 65255, or hand deliver to City Hall, 202 Hwy 124-E, Hallsville, MO 65255.
Contract details
- Place of performance
- Hallsville, MO