About this opportunity
AI summaryThe City of Syracuse seeks a preferred vendor to own and operate a self-sufficient shared micromobility bike share system beginning in Spring 2027. The selected vendor must provide hardware, software, and mobile applications to manage a fleet of shared bicycles operating from designated corral locations without requiring City capital or operating funds. The contractor must also offer comprehensive customer service, establish an enforcement policy for parking compliance, and present a fee breakdown for any revenue generated for the City. Only USA onshore organizations may apply. An RFP evaluation committee will assess proposals using criteria such as vendor competency, key personnel expertise, previous performance on City projects, project schedule and budget adherence, and staff availability. Questions must be submitted through the online supplier portal by November 12, 2026, at 4:00 pm. Final proposals are due by December 4, 2026, at 2:30 pm for an initial three-year contract term with renewal options.
Buyer and opportunity details
- Client
- City of Syracuse
- Solicitation No.
- 27-160
- Set-aside
- small businesses and serving as a distinguishing feature to attract and retain jobs and investment;
Scope of work
- Operate a fleet of shared bicycles rentable from publicly accessible locations
- Deploy, distribute, rebalance, and winterize micromobility units and stations
- Provide hardware, software, and mobile applications for system access and operations
- Perform ongoing maintenance, cleaning, snow removal, and repairs
- Deliver high-level customer service including timely response to complaints and repair requests
- Implement data collection and share usage performance dashboards with the City
- Execute community outreach focused on safety, education, and expanding ridership
- Manage member pricing structures, unbanked payment options, and parking/riding enforcement
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| General evaluation based on competence, experience and qualifications, previous experience working for the City of Syracuse, and ability to perform the services required | Not specified |
| The education, experience, and expertise of the firm's principals and key employees | Not specified |
| The firm's specific experience and history of performance on City of Syracuse projects | Not specified |
| Ability of a firm to complete a project within the project schedule and within the project budget | Not specified |
| Availability of adequate personnel to perform the required work expeditiously | Not specified |
Minimum qualifications
- Demonstrated successful experience in implementation of shared micromobility systems in comparable cities
- Provision of applicable UL Listings for equipment
Documents to include with your response
- Transmittal letter signed by an authorized individual
- Team information and team member resumes
- Relevant projects list and references for similar public-sector projects
- Project approach covering schedule, cost, and quality control
- At least three client references
- Work for the City documentation
- Fee Proposal and revenue generation breakdown
- Financial Disclosure Form
- Workforce Diversity Form
- Non-Collusive Certification
Key dates
- RFP Issue Date
- November 1, 2026
- Question Submission Deadline
- November 12, 2026, 4:00pm
- Response Submission Deadline
- December 4, 2026, 2:30 pm
- Initial Launch
- Spring of 2027
How to submit
- Method
- Electronic via OpenGov Procurement portal preferred; sealed hard copy accepted
- Instructions
- Electronic submission via https://procurement.opengov.com/portal/syrgov. Hard copy submissions require one original marked as original and submitted by December 4, 2026 at 2:30 pm to Office of Management & Budget, Division of Purchase, sealed and clearly marked.
Contract details
- Term
- Initial 3-year period (with the potential for renewal/ extension)
- Place of performance
- City of Syracuse, New York
- Insurance and bonding
- Commercial General Liability of at least $1,000,000 single limit bodily injury/wrongful death and broad form property damage naming City as primary/non-contributory additional insured with waiver of subrogation; Professional Liability/Errors and Omissions of $2,000,000 per claim and aggregate; statutory Worker's Compensation and Employer's Liability. Insurers must have A.M. Best rating of at least A-, X. Claims made general liability not acceptable.