Case Management and Reporting Solution and Related Services

Fiosrú - Office of the Police Ombudsman seeks a Case Management and Reporting Solution and related services based on a configurable, pre-existing platform. The modern platform must replace existing systems, support case management, generate key efficiency reports, and identify complaint trends to strengthen the organisation's strategic complaint-handling priorities. Only onshore Ireland organisations may apply. Candidates must submit requests to participate electronically in English by 30/11/2026 at 12:00 +00:00, with questions due by 13/11/2026 at 12:00 +00:00. The contract term is ten years, and work will occur onsite or offsite.