Teleflex Medical Preventive Maintenance and Emergency Service for AC3 Optimus Balloon Pumps

• Preventive maintenance inspection services performed at the OEM with free loaner equipment provided prior to service
• Unscheduled maintenance and emergency repair services
• 24-hour expert phone support
• Four-hour phone response and on-site physical response within two business days for emergency repairs
• Furnishing all required Original Equipment Manufacturer replacement parts
• One free rental up to 5 days per contract year per device
• Provision of detailed Vendor Engineering Service Reports and maintenance documentation
• Installation of hardware and software updates and upgrades scheduled outside normal coverage hours

• Must have an established business with an office and full-time staff, including a primary and backup FSE
• Field Service Engineers must have successfully completed a formalized training program for the identified equipment
• Field Service Engineers must have a minimum of two years of maintenance experience in scheduled and unscheduled maintenance
• FSEs must be authorized by the Contractor to perform maintenance services
• Subcontractors, if used, must be approved by the Contracting Officer

• Written description of Preventive Maintenance Inspections and itemized list of procedures
• Outline of PM procedures and schedule
• Checklists with worksheet originals indicating work performed and actual values obtained
• Written assurance of competency of personnel and list of credentials of approved FSEs
• Copy of current calibration certification of all test equipment traceable to a national standard
• Vendor Engineering Service Report
• Written estimate of cost for required services beyond contract scope
• Invoices submitted quarterly in arrears

Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.