What the buyer needs
AI summaryThe buyer seeks a vendor to provide maintenance and software support services for two Omnicell IVX workflow devices. The required scope includes software upgrades at no additional license fee when commercially available, provided they are not from a third-party vendor, alongside remote software and interface diagnostics. The contractor must also supply 24/7 telephone support for problem reporting and product assistance, as well as on-site visits when issues cannot be resolved remotely. Only onshore United States organizations are eligible to bid, with primary performance executed offsite, and the buyer is currently looking for proposals.
Scope of work
- Continued maintenance and software support services of two Omnicell IVX workflow devices
- IVX Workflow Software subscription
- IVX Manager Software subscription
Minimum qualifications
- Qualified and certified contractors with capability to provide requirements and objectives
- Compliance with nonmanufacturer rule, Buy American Act, and Trade Agreement regulations
Documents to include with your response
- Completed questions from the notice
- Descriptive literature
- Authorization letter
- Supporting evidence and responses regarding capability
How to submit
- Method
- Instructions
- Submit via email with the subject line 36C25627Q0115 - Sources Sought – Omnicell IVX Support; no page limitation on subparagraphs 6(a) - 6(c17)