What the buyer needs
AI summaryThe Department of Veterans Affairs Network Contracting Office 21 intends to issue a sole-source contract to Surfacide, LLC for preventive maintenance services. The contractor will provide a two-year extended preventive and corrective maintenance service, including software support, replacement services, data analytics, and training for three Surfacide Helios UV-C disinfection systems at the VA Palo Alto Healthcare System and VA Menlo Park campus. This notice does not constitute a formal solicitation or a request for competitive proposals. However, interested parties may submit written responses showing clear, compelling, and convincing evidence that competition would be advantageous to the government. Vendors must direct all inquiries by email to Michael Alston referencing notice number 36C26127Q0145.
Scope of work
- Preventive and corrective maintenance for three Surfacide Helios UV-C systems
- Part replacement and repair services, including control tablets and safety sensors
- Complete emitter repair (1 per year) and complete end-of-life lamp replacement
- Surfacide proprietary operating software licensing for up to 15 concurrent users per system
- Software updates, firmware updates, cybersecurity, and malware protections
- Training and program support including recorded videos, online training, live webinars, and assigned Account Manager
- Data analytics and reporting, quarterly business reviews, and customer portal metrics dashboard
- Field service reporting submitted within five business days of completed service
Minimum qualifications
- Field service engineers must have completed a formalized training program required by the OEM equal to manufacturer field personnel training
- Contractor must provide evidence of appropriate training of any field service engineers upon request
- Contractor must have access to all Original Equipment Manufacturer (OEM) proprietary information, including software updates and factory service bulletins
Documents to include with your response
- Evidence of appropriate training of field service engineers (upon request)
- Evidence showing competition will be advantageous to the Government (for responses to notice)
- Field service report (FSR) submitted no later than five business days after service completion
How to submit
- Method
- Instructions
- All inquiries and concerns must be addressed in writing via e-mail to Michael Alston referencing 36C26127Q0145 Preventive Maintenance Services in the subject line.
Incumbent and award research
No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.
Market context
Awards in the same category (Electronic and Precision Equipment Repair and Maintenance). This is not this requirement's award history.
Recent similar awards: Department of Veterans Affairs, NAICS 811210
| Vendor and award | Value | Ends |
|---|---|---|
| AGILITI HEALTH INC36C26326N0661 · CICHS SURGICAL INSTRUMENT MAINTENANCE AND REPAIRS BASE PERIOD ORDER | $81,250 | Aug 31, 2031 |
| NEXUS GROUP, LLC36C24226P0721 · THIS FIRM FIXED PRICE REQUIREMENT IS FOR BROOKLYN RADIOLOGY TO PROCURE A MAINTENANCE AND R | $78,000 | Jul 24, 2031 |
| ABIOMED INC36C25626P0237 · IMPELLA EQUIPMENT PM | $26,000 | Jun 30, 2031 |
| SKYTRON LLC36C25226P0297 · SKYTRON SURGICAL LIGHTS AND BOOMS MAINTENANCE AT MADISON VA HOSPITAL | $87,872 | May 31, 2031 |
| ILLUMINA, INC.36C24525P0434 · PREVENTATIVE MAINTENANCE SERVICES FOR THE BALTIMORE VA MEDICAL CENTER. RESEARCH DEPARTMENT | $82,824 | May 31, 2031 |
Top vendors in this category: Department of Veterans Affairs, NAICS 811210, since Oct 1, 2024
4,683 contract awards in this NAICS over the period.
- 1. VARIAN MEDICAL SYSTEMS, INC$42.0M
- 2. SONOVA USA INC$37.1M
- 3. OLYMPUS AMERICA INC$21.0M
- 4. CAREFUSION SOLUTIONS, LLC$17.7M
- 5. STERIS CORPORATION$17.1M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.