What the buyer needs
AI summaryBattelle Energy Alliance, LLC (BEA) seeks Expressions of Interest from qualified small businesses authorized by IBM to provide renewal services for the IBM Elastic Storage System (ESS) and IBM Storage Scale System supporting Idaho National Laboratory's High-Performance Computing environment. The selected contractor must deliver warranty, maintenance, software support, and media retention services across specified hardware and software assets, including Advanced Support and Next Business Day On-Site Repair coverage. Eligible offerors must be IBM-authorized small businesses holding an active SAM.gov registration. Submissions must include company contact details, current software offerings, relevant experience, authorization proof, NAICS codes, business size classification, and a 30-day quote covering a base period from October 1, 2026, through October 1, 2027, alongside two option years ending October 1, 2029. Offerors must email responses to [email protected] by the end of the day on November 13, 2026.
Scope of work
- IBM-authorized renewal of maintenance and support coverage for identified IBM ESS hardware and software assets
- Maintenance of all manufacturer-provided warranty, repair, technical support, and software maintenance entitlements
- Hardware support service levels including Advanced Support and On-Site Repair (Next Business Day, 9x5)
- Software support services including Media Retention and Normal Business Hours support coverage
- Direct coordination with IBM for service entitlement verification, contract administration, and technical support
- Media retention services for all covered systems throughout the base period and all option years
- Annual pricing for the base year and each option year
- Documentation identifying all applicable support entitlements, contract numbers, service levels, and coverage periods
Minimum qualifications
- Small business classification
- Authorization to procure services through IBM including IBM Elastic Storage System (ESS) and IBM Storage Scale System
- Active SAM.gov registration status
- Relevant experience providing software products, licensing, or technical support services
Documents to include with your response
- Company name and point of contact
- Description of software products and solutions currently offered
- Relevant experience providing software products, licensing, or technical support services
- Authorization to procure services through IBM including IBM ESS and IBM Storage Scale System
- NAICS codes and business size classification
- Active SAM.gov registration status
- Quote with 3-option years
How to submit
- Method
- Instructions
- Submit to the designated email address stated in the EOI; quotes must be valid for at least 30 days
Incumbent and award research
No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.