What the buyer needs
AI summaryKeyano College seeks a fully managed cybersecurity platform and security operations centre services to provide continuous threat monitoring, detection, containment, investigation, remediation, and incident response across its IT environment. The contractor will take primary responsibility for managing cybersecurity incidents offsite to minimize college personnel involvement, using a solution that leverages existing technologies, vendor tools, or a combined approach for a two-year contract term. Eligibility requires onshore Canadian organizations only. Qualified proposals will undergo a four-stage evaluation covering mandatory submission requirements, mandatory technical requirements and non-price criteria, pricing scoring, and proponent ranking for agreement negotiations. Interested vendors must submit questions by November 24, 2026, and deliver proposals before the submission deadline on December 15, 2026, at 4:00:00 PM Alberta Time.
Scope of work
- 24x7 threat monitoring, detection, investigation, containment, remediation, and incident response
- Provision of a managed cybersecurity platform, integrated vendor platform, or hybrid solution
- Automated or orchestrated containment and remediation capabilities including endpoint isolation
- Primary responsibility for managing cybersecurity incidents with minimal college involvement
- Structured implementation and onboarding process
- Integration of required technologies and telemetry sources
- Clearly defined response model with safeguards, authorization workflows, and escalation procedures
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Non-price rated criteria | minimum score of 42 points required |
| Pricing & Total Cost of Ownership | 10 points |
| Four-year total cost of ownership | 7% |
| Pricing transparency, predictability, and scalability | 3% |
Minimum qualifications
- Single legal entity responsible for Deliverables performance
- Active supplier account registration with the Alberta Purchasing Connection
- Valid and current business license evidencing authorization to conduct business
- Compliance with the Fighting Against Forced Labour and Child Labour in Supply Chains Act (Bill S-211)
Documents to include with your response
- Appendix A – Submission Form
- Pricing Form / Appendix B Schedules
- Technical Proposal addressing Deliverables
- Documented evidence of compliance with pre-conditions of award upon request
How to submit
- Method
- Electronic via email
- Instructions
- Submitted by email to [email protected] in fixed format, separated technical and pricing submissions, avoiding embedded files
