What the buyer needs
AI summaryThe City of Council Bluffs seeks proposals for professional third-party administration of its worker's compensation program and Municipal Fire and Police Retirement System pursuant to Iowa Code Sections 85, 410, and 411. The selected provider must deliver claims adjusting, medical management, loss fund management and reconciliation, temporary disability claims assistance, an online First Report of Injury platform, and an internet-based claims administration system with City access. Qualified onshore USA organizations must submit electronic proposals via Ion Wave by 10:00 a.m. on November 24, 2026. Proposers must submit any questions through Ion Wave by 5:00 p.m. on November 18, 2026. The initial contract commences in late January or early February 2027, with pricing remaining firm through June 30, 2030, followed by options for up to three additional one-year renewals.
Scope of work
- Workers' compensation claims administration, investigation, and disposition
- Municipal Fire and Police Retirement System claims administration, injury recording, and disability monitoring
- Internet-based claims administration system and online First Report of Injury platform
- Medical management, bill review, fee schedule verification, and nurse case management
- Loss fund management, claims disbursements, and monthly bank account reconciliation
- Preparation and submission of federal, state, and local regulatory filings and self-insurer applications
- Maintenance of OSHA 300 logs and fillable 300A forms for 14 establishments
- Subrogation pursuit, litigation support, and comprehensive loss reporting
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Responsiveness to proposal requirements | 20% |
| Qualifications and experience of Proposer and its proposed project team | Not specified |
| Price for all components to meet the project requirements, based on total estimated costs | Not specified |
| Additional Education/support of City/training resources beyond project requirements | Not specified |
Minimum qualifications
- Licensed in the state of Iowa
- Equal opportunity employer
- Personnel and management knowledgeable, trained, and certified or credentialed in their discipline
- Operate a full-service claims operation where all staff and file handling activities are performed
- Prohibition of temporary employees being assigned to handle claims
Documents to include with your response
- Executive Summary on Firm letterhead signed by authorized individual
- Contact Information
- Firm Overview
- Understanding of the Scope of Work and technical plan/work schedule
- Schedule of Fees (Exhibit A format)
- Personnel list, up-to-date resumes, and active professional registrations/licenses
- Organizational chart
- Three customer references submitted on the Ion Wave Attributes Tab
- Certificate of Insurance
How to submit
- Method
- Electronic submission via Ion Wave
- Instructions
- Submitted via Ion Wave; customer references must be submitted on the Attributes Tab in Ion Wave.