What the buyer needs
AI summaryThe Nevada Department of Education seeks a modern, cloud-based anonymous school safety and tip management platform known as SafeVoice Nevada. The contractor must provide an end-to-end software platform, branded mobile applications, system implementation, continuous technical support, and comprehensive administrator training. Key platform capabilities include multi-channel intake across web, mobile apps, and manual phone logging, media attachments up to 100MB, immutable date/time stamps, customizable triage workflows, real-time multi-disciplinary notifications, broadcast alerts, and complete audit logging. Eligibility requires onshore United States organizations performing work offsite. Vendors must submit proposals as quotes through nevadaepro.com no later than December 7, 2026, while keeping technical and cost proposals in separate attachments. Questions are due by November 16, 2026. Additionally, the single point of contact must receive at least three completed reference questionnaires directly from client references to document relevant experience and aid the evaluation process.
Scope of work
- End-to-end cloud-based anonymous tip acquisition and management software platform
- Branded web and mobile applications for iOS and Android
- System implementation and zero-downtime cutover
- Continuous technical support
- Comprehensive administrator and stakeholder training
- Secure multi-channel tip intake supporting photos, audio, and video up to 100mb
- Automated logging, triage workflows, and real-time dispatch alerts via email and SMS
- Immutable audit trails, search, and statewide customizable reporting analytics
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Technical & Functional Capabilities | 30 |
| Data Security, GovRAMP & Breach Response SLAs | 25 |
| Vendor Qualifications, Experience & Governance | 15 |
| Implementation, Training & Supporting Deliverables | 10 |
| Cost | 20 |
| Presentation: Multi-Party Communication & Workflow | 20 |
| Presentation: Usability & Interface Navigation | 20 |
| Presentation: Audit Trails & Recipient Oversight | 10 |
| Presentation: Stakeholder Training & Community Enablement | 10 |
| Presentation: Recipient Administration & Routing | 20 |
| Presentation: Customizable Reporting & Statewide Analytics | 10 |
| Presentation: Migration Continuity & Zero-Downtime Cutover | 10 |
Minimum qualifications
- Registered vendor at nevadaepro.com matching Nevada business license and sam.gov registration
- Active System for Award Management (sam.gov) entity registration prior to contract award
- State of Nevada business license pursuant to NRS chapter 76 prior to contract execution
- Agreement not to engage in a boycott of Israel pursuant to NRS 333.338
- All employees and contractors assigned to the project authorized to work in the United States
- Written equal opportunity policy and written drug-free workplace compliance policy
- State data must be maintained in the United States, encrypted in transit and at rest, and not held offshore
- At least three complete reference questionnaires received directly from clients of similar projects within the last five years
Documents to include with your response
- Technical Proposal
- Cost Schedule
- Signed Certification Regarding Lobbying
- Vendor Information Response Form
- Response to Mandatory Minimum Requirements
- Response to Critical Items
- Response to Scope of Work
- Staff Resumes for Key Personnel
- Dun and Bradstreet Number
- Profit and loss statements and balance statements for last two full years and current year interim
How to submit
- Method
- Electronic via nevadaepro.com
- Instructions
- Submitted as a quote through nevadaepro.com. Technical proposal and cost proposal must not be included in the same attachment. Proprietary/confidential business information must be submitted as separate files flagged as confidential. Cost proposals must not be flagged as confidential.