What the buyer needs
AI summaryThe State of South Dakota Department of Human Services, Developmental Disability Services, requests information to identify a state-hosted, centralized comprehensive case management system and electronic health record. The required software must function across a state-run Intermediate Care Facility and two 1915(c) Medicaid Waivers, replacing legacy and paper records while managing intake, eligibility, service planning, billing integration, and federal reporting compliance. Only onshore USA organizations are eligible to participate, and performance of the work will be offsite. Interested vendors must submit questions by November 25, 2026, and send written responses in PDF or Word format via email to [email protected] by 11:59 pm CST on January 7, 2027.
Scope of work
- Client intake, eligibility, and profile management
- Digitize and migrate historical paper charts and assessments
- Case management and service planning tools
- Document and medical records management including eMAR and e-prescribing
- Billing and financial integration including MMIS interface and EVV
- Quality assurance tracking, incident reporting, and federal reporting support
- Technical requirements including role-based access, audit logging, and APIs
- Participant and family portal and customizable dashboards
Documents to include with your response
- Product overview and licensing product information
- Technology requirements and specifications
- Cost estimate for any recommended non-standard technology
- Required forms
How to submit
- Method
- Instructions
- Submit written response in PDF or Word document to the designated email address with the subject 'Case Management 26RFI21526 Submission'.