What the buyer needs
AI summaryThe buyer seeks a vendor to provide strategic portfolio management implementation services to a government authority located in Burnaby, British Columbia. The scope includes using a phased, quick-start approach covering demand management, portfolio and project management, resource management, consultant timesheets, configuration, testing, documentation, maintenance, and quality assurance. The selected provider will also deliver post-go-live stabilization support, ongoing operational transition services, systems team technical training, and hands-on end-user workshops. Eligibility is restricted to onshore Canadian organizations, and performance of the work may occur onsite or offsite. Vendors must submit all questions no later than November 23, 2026, and responses can be submitted digitally via email or online. The contract term is for one year, and vendors must pay and register on the tendering authority's website to obtain the unwatermarked request for proposals document.
Scope of work
- Implementation services including configuration, testing, documentation, maintenance, and ongoing support
- Data migration from SharePoint lists and Meisterplan into ServiceNow SPM
- Phase 1: Demand Management implementation
- Phase 2: Portfolio and Project Management implementation
- Phase 3: Resource Management implementation
- Phase 4: Consultant Timesheet implementation
- Technical training for the systems team and hands-on workshops for end users
- Quality assurance, testing support, reporting review, and post-go-live hypercare support
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Qualifications and Experience | 30% |
| Proposed Work Program & Methodology | 35% |
| Cost | 25% |
| Value Added Offerings | 10% |
Minimum qualifications
- Five (5) years previous experience on projects of similar size, scope and nature
- Experience implementing SPM modules and at least three (3) relevant completed projects with references
- Be in good standing with WorkSafeBC
- Hold a valid Business License in the City of Burnaby prior to performing any services
Documents to include with your response
- Title Page
- Table of Contents
- Executive Summary
- Company Profile
- Qualifications and Experience details with project team curricula vitae
- Appendix E – Corporate References
- Appendix F – Proposed Sub-Consultants
- Business License confirmation
- Detailed fee schedule
- Methodology and work program
How to submit
- Method
- Electronic submissions only via on-line bidding system
- Instructions
- Submitted through https://burnaby.bidsandtenders.ca marked RFP #215-10-26 Strategic Portfolio Management Implementation; hardcopy and faxed submissions are not permitted