What the buyer needs
AI summaryThe Department of Veterans Affairs seeks information from qualified sources to provide maintenance and support for an electrocardiogram management system across eight healthcare centers. Required services include 24/7 remote technical support, advanced visual support, clinical applications training, and software and quality updates for GE Diagnostic Cardiology products, MUSE systems, DICOM Gateway Pro, and Cardiosoft. Only authorized original equipment manufacturer service providers registered in SAM may be considered, and SDVOSB or VOSB firms must be registered in the SBA VetCert Registry. Interested parties must submit company details, socio-economic status, at least two relevant past contracts, proof of OEM authorization, and a Business Associate Agreement or commitment statement by November 23, 2026, at 1:00 PM EST digitally via email or online for an intended five-year firm-fixed-price contract.
Scope of work
- MUSE NX Advanced Visual Support, InSite/Tech Phone Support, and Regular Maintenance Support
- MUSE Phone Clinical Application Support and dedicated enterprise Professional Services
- MUSE Software and Quality Updates and Software Upgrades
- DICOM Gateway Pro NX R2 Advanced Visual Support, phone support, maintenance, and software updates
- Account level advanced remote visual support for up to 499 PCS devices
- Cardiosoft Advanced visual support, Insite/Tech Phone support, and Software and Quality Updates
- 24x7 remote technical support
- Clinical applications training as requested for GE Diagnostic Cardiology products
Minimum qualifications
- Registered in the System for Award Management (SAM)
- Registered with the SBA VetCert Registry for SDVOSBs or VOSBs
- Authorized service provider of the original equipment manufacturer (OEM)
Documents to include with your response
- Company name, address, point of contact, phone number, email address, and SAM.gov UEI number/code
- Company business size identification under NAICS 541519
- At least two recent contracts providing similar services with contact info and service descriptions
- Proof of authorized service provider from the OEM
- Copy of current executed BAA with the VA OR statement of intent to enter into a BAA
- Statement of company ability to meet the Limitations On Subcontracting requirement
- Courtesy market research quote
How to submit
- Method
- Instructions
- Send capability statement and courtesy market research quote to designated email addresses by 1:00 PM EST on November 23, 2026. No phone calls.
Incumbent and award research
Likely prior awards for this requirement
Likely matchAwarded by the same buying office (36C260) with descriptions matching "plus four". The notice does not name its current contract, so confirm before relying on it.
| Vendor and award | Value | Ends |
|---|---|---|
| DIAGNOSTICA STAGO INC36C26027N0021 · V20 COAGULATION CPRR BPA BASE PLUS FOUR | $35,500 | Sep 30, 2027 |
| AXON ENTERPRISE, INC.36C26023N0561 · BODY CAMERAS WITH LICENSE AND STORAGE. BASE PLUS FOUR YEARS. | $3.2M | Sep 21, 2027 |
| ANALYTICAL LABORATORIES, INC36C26026P0610 · BOISE LEGIONELLA WATER TESTING BASE PLUS FOUR (4). | $48,253 | Jul 14, 2027 |
| LABORATORY CORPORATION OF AMERICA36C26025F0304 · REFERENCE LABORATORY // STAT TESTING F/VA ROSEBURG HEALTH CARE SYSTEM // BASE PLUS FOUR OP | $735.5K | Jun 30, 2027 |
| DRI, INC.36C26026C0043 · IMPLEMENTING EO 14398 DEI DISCRIMINATION 663-26-001 SEATTLE VAMC PARKING LOT STRIPING CONT | $317.4K | Mar 31, 2027 |
Market context
Awards in the same category (Other Computer Related Services). This is not this requirement's award history.
Recent similar awards: Department of Veterans Affairs, NAICS 541519
| Vendor and award | Value | Ends |
|---|---|---|
| CYNERGY PROFESSIONAL SYSTEMS LLC36C10B26F0445 · HITC AVIGILON NETWORK VIDEO RECORDING (NVR) SERVERS | $167.9K | Oct 28, 2031 |
| THUNDERCAT TECHNOLOGY, LLC36C10B26F0383 · HPE SAN STORAGE ARRARY AND MAINTENANCE | $6.6M | Sep 23, 2031 |
| V3GATE, LLC36C10B25F0259 · EQUIPMENT LICENSES AND INSTALLATION FOR CCTV CAMERAS AT DETROIT VAMC, POLICE | $160.8K | Sep 16, 2031 |
| DATA INNOVATIONS LLC36C25626P0536 · INSTRUMENT MANAGER- LICENSE-SOFTWARE | $57,545 | Jul 30, 2031 |
| VETERAN TECHNOLOGY PARTNERS LLC36C26126F0279 · VERTEX 25EI SYSTEM WITH STARTER PACKAGE | $57,594 | Jul 13, 2031 |
Top vendors in this category: Department of Veterans Affairs, NAICS 541519, since Oct 1, 2024
4,146 contract awards in this NAICS over the period.
- 1. V3GATE, LLC$1.0B
- 2. THUNDERCAT TECHNOLOGY, LLC$719.9M
- 3. FOUR POINTS TECHNOLOGY, L.L.C.$535.0M
- 4. MINBURN TECHNOLOGY GROUP, LLC$332.2M
- 5. METGREEN SOLUTIONS INC$303.3M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.