What the buyer needs
AI summarySno-Isle Libraries requests proposals for direct internet access with a Service Level Agreement and synchronous upload and download speeds across up to 23 existing library branches and its Service Center. Vendors may bid on only the branches they serve, maintaining current direct-link circuit architectures while accommodating planned branch relocations and potential buildouts. Active participation in the E-rate program with a Service Provider Identification Number and USAC certification is required, and eligibility is limited to onshore USA organizations. Bidders must submit proposals using the required bid format spreadsheet by December 11, 2026, at 5:00 p.m. Pacific Time, along with standard contracts, reference sites, and project manager qualifications. An evaluation committee will score submissions using a 100-point scale based on price, prior experience and reliability, compatibility with existing systems, proposal completeness and quality, and E-Rate experience.
Scope of work
- Direct internet access with SLA and synchronous upload and download speeds
- Service for up to 23 existing library branches plus the Service Center
- Pricing for 1 G, 2 G, 5 G, and 10 G speeds
- Dual-location quotes for relocated Lake Stevens and Mariner branches
- Buildout and subleasing options for Camano Island branch
- Provision of 99.99% network availability with latency, jitter, and packet loss commitments
- 24x7x365 trouble-reporting procedures and outage repair commitments
- Static IP blocks (/29 and /26) and DDoS protection features
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Price - Least cost for greatest capacity | 30 Points |
| Prior experience with the vendor and reliability of service | 20 Points |
| Compatibility and coordination with existing systems | 20 Points |
| Completeness, quality, and reliability of the proposal | 20 Points |
| E-Rate experience | 10 Points |
Minimum qualifications
- Active participants in the E-rate program with an E-rate Service Provider Identification Number (SPIN)
- Eligible and certified by USAC to deliver telecommunications services and/or Internet Access
- Current on E-Rate Form 473 Service Provider Annual Certifications (SPAC)
- Willing to do either SPI or BEAR methods of reimbursement
- Vendor and any subcontractors cannot be debarred
- Compliance with Secure Networks Act pursuant to 47 CFR 54.9(a)
Documents to include with your response
- Completed RFP bid format spreadsheet (SIL 2027 C1 Internet Bid Format.xls)
- Copy of standard contract with Service Level Agreement and terms for service
- Service Order (if applicable)
- Example monthly billing statement showing estimated costs, taxes, and fees
- Detailed construction information with timeline and late service financial compensation policy (if construction required)
- Qualifications and experience of dedicated implementation project manager
- Proposed Service Level Agreement
- Three reference sites with business name, contact name, and contact information
How to submit
- Method
- Instructions
- Bids must be emailed to Joanna Armstrong and Claire Christnacht using the provided proposal format spreadsheet.