What the buyer needs
AI summaryThe Department of Veterans Affairs (VA) seeks qualified vendors through this Request for Information (RFI 36C10B27Q0056) to provide full lifecycle sustainment, operational support, bug-fix development, and regulatory compliance services for its VISTA Blood Establishment Computer Software (VBECS). The contractor must manage the FDA-regulated Class II Medical Device Software throughout the DevOps lifecycle, maintain compliance with FDA Quality System Regulations, ISO 13485:2016, and VA cybersecurity requirements, and support the system's Authority to Operate. All responsible sources may respond to this market research notice, which uses NAICS code 541519 with a 150-employee size standard and may inform future set-aside decisions. Interested vendors must submit tailored capability statements, excluding marketing materials, that address their experience with FDA-regulated systems and ability to meet the Draft Performance Work Statement requirements. Respondents must submit questions and capability statements (not exceeding 15 pages) electronically via email to the Technology Acquisition Center points of contact. Responses are due no later than 1:00 PM EST on November 30, 2026.
Scope of work
- Full lifecycle sustainment and operational support for VBECS
- Bug/fix development, Tier 3 defect analysis, and remediation
- Software code and database structure support
- VBECS network configuration and system administration maintenance support
- Maintain VBECS Quality Management System (21 CFR 820 and ISO 13485:2016)
- Maintain Authority to Operate and SNOW Continuous Authorization and Monitoring documentation
- Quarterly Technical Reference Model (TRM) software tool validation and compliance
- Contractor Project Management Plan and Monthly Progress Reports
Minimum qualifications
- Experience in Blood Bank operations and supporting software systems
- Verifiable experience meeting FDA and ISO 13485:2016 standards
- Prior experience supporting at least one comparable regulated software platform within the previous five (5) years
- Personnel must complete VBECS-specific training within 20 calendar days from award
- Personal Identity Verification (PIV) credential for roles requiring authenticated VA system access
Documents to include with your response
- Company information table (Name, Address, POC, NAICS, Business Size, UEI, Contractual Vehicles)
- For VOSB/SDVOSB: proof of SBA certification and 50% cost of performance statement
- Brief summary (not to exceed 15 pages) of capability and technical approach
- Written narrative on operating and sustaining VBECS in Microsoft Azure Government
- Experience example from the previous five years
- Rough Order of Magnitude demonstrating approach, primary positions, responsibilities, certifications, and availability
How to submit
- Method
- Electronic via email
- Instructions
- Submit via email to the Technology Acquisition Center (TAC) points of contact with VBECS Operations and Maintenance Support II in the subject line. Brief summary not to exceed 15 pages and email file size not to exceed 5 MB.
Incumbent and award research
Likely prior awards for this requirement
Likely matchAwarded by the same buying office (36C10B) with descriptions matching "veterans health". The notice does not name its current contract, so confirm before relying on it.
| Vendor and award | Value | Ends |
|---|---|---|
| BLUE TECH INC.36C10B26F0279 · EO 14398 - VISN 8 REQUIRES DOCUMENT STORAGE SYSTEMS (DSS) VETERANS HEALTH INFORMATION SYST | $1.0M | Jul 31, 2027 |
| CLEAR VANTAGE POINT SOLUTIONS LLC36C10B23N10240027 · VETERANS HEALTH INFORMATION SYSTEMS AND TECHNOLOGY ARCHITECTURE (VISTA) IMAGING SUSTAINMEN | $13.8M | Jun 25, 2027 |
| MINBURN TECHNOLOGY GROUP, LLC36C10B26F0095 · BRAND NAME DOCUMENT STORAGE SYSTEM VETERANS HEALTH INFORMATION SYSTEM AND TECHNOLOGY ARCHI | $851.7K | Jun 5, 2027 |
| SIERRA7, INC.36C10B24N10140049 · VETERANS HEALTH INFORMATION SYSTEMS AND TECHNOLOGY ARCHITECTURE BLOOD ESTABLISHMENT COMPUT | $12.0M | May 27, 2027 |
Market context
Awards in the same category (Other Computer Related Services). This is not this requirement's award history.
Recent similar awards: Department of Veterans Affairs, NAICS 541519
| Vendor and award | Value | Ends |
|---|---|---|
| CYNERGY PROFESSIONAL SYSTEMS LLC36C10B26F0445 · HITC AVIGILON NETWORK VIDEO RECORDING (NVR) SERVERS | $167.9K | Oct 28, 2031 |
| THUNDERCAT TECHNOLOGY, LLC36C10B26F0383 · HPE SAN STORAGE ARRARY AND MAINTENANCE | $6.6M | Sep 23, 2031 |
| V3GATE, LLC36C10B25F0259 · EQUIPMENT LICENSES AND INSTALLATION FOR CCTV CAMERAS AT DETROIT VAMC, POLICE | $160.8K | Sep 16, 2031 |
| DATA INNOVATIONS LLC36C25626P0536 · INSTRUMENT MANAGER- LICENSE-SOFTWARE | $57,545 | Jul 30, 2031 |
| VETERAN TECHNOLOGY PARTNERS LLC36C26126F0279 · VERTEX 25EI SYSTEM WITH STARTER PACKAGE | $57,594 | Jul 13, 2031 |
Top vendors in this category: Department of Veterans Affairs, NAICS 541519, since Oct 1, 2024
4,146 contract awards in this NAICS over the period.
- 1. V3GATE, LLC$1.0B
- 2. THUNDERCAT TECHNOLOGY, LLC$719.9M
- 3. FOUR POINTS TECHNOLOGY, L.L.C.$535.0M
- 4. MINBURN TECHNOLOGY GROUP, LLC$332.2M
- 5. METGREEN SOLUTIONS INC$303.3M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.