What the buyer needs
AI summaryThe City of Bismarck seeks a secure, cloud-hosted Software-as-a-Service platform to support permitting, licensing, inspections, code enforcement, and optional enterprise asset and work order management across multiple departments. The solution must replace fragmented legacy systems, provide mobile field access with offline functionality, and natively integrate with the City's ESRI GIS environment, including ArcGIS Online. Only onshore USA organizations are eligible to bid, and performance of the work will be offsite. Proposals are due April 10, 2026, at 5:00 p.m. CST, and must be submitted as PDF files along with one physical copy to 221 N 5th, Bismarck, ND 58501. A selection committee of City officials and staff will evaluate proposals based on criteria including vendor qualifications and experience, cost, and system demonstrations for shortlisted proposers, and the City may make multiple awards. While there is no fixed budget, proposers must submit a quantified estimated total budget and recommend a contract term length for initial deployment and renewal.
Scope of work
- Cloud-hosted SaaS platform for permitting, licensing, inspections, and code enforcement
- Native integration with ESRI GIS environment and ArcGIS Online
- Microsoft Entra ID Single Sign-On (SSO) and role-based access controls
- Open APIs and integration with SharePoint Online, Tyler Content Manager, and state databases
- Full-featured mobile application with offline functionality and real-time synchronization
- Public-facing online customer portal for applications, payments, and inspection scheduling
- Optional enterprise Asset Management and Work Order Management solution
- Role-based training, knowledge transfer, documentation, and post-implementation stabilization
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Vendor Qualifications and Experience | 10 % |
| Cost Proposal | 10 % |
Minimum qualifications
- Demonstrated experience delivering permitting, licensing, and regulatory systems
- Experience with cloud-hosted, enterprise municipal systems
- Experience integrating with ESRI GIS, financial ERP, and document management systems
- Onshore (USA Organization Only)
Documents to include with your response
- Company Profile and Qualifications
- Departmental Functionality and Requirements response
- Pricing and Cost Proposal including an Itemized Budget
- Subcontractor information (if applicable)
- Proprietary information in a separate, clearly marked file or section (if applicable)
How to submit
- Method
- Electronic PDF files and 1 physical copy
- Instructions
- Submit as computer files in pdf format and 1 physical copy to Rachele Hall, Senior Systems Analyst, P.O. Box 5503, 221 N 5th, Bismarck ND 58501.
