What the buyer needs
AI summaryThe buyer seeks a vendor to provide a phishing simulation platform and eLearning training content services. The scope includes implementation, configuration, and integration with an Enterprise Microsoft 365 environment, migration of relevant configurations and user groups, administrator onboarding, and access to an eLearning and awareness content catalogue. The platform must support single sign-on compatible with Microsoft Entra ID, automated user provisioning and deprovisioning, and static and dynamic user groups. It must also enable baseline, recurring, and targeted phishing campaigns with immediate or scheduled educational interventions, customisable user feedback, dashboards, and reporting exports. Eligibility is restricted to onshore vendors in Ireland only, and the work will be performed offsite. Vendors may submit responses digitally via email or online, and the buyer is looking for proposals without a specified budget.
Scope of work
- Phishing simulation templates, landing pages, and administrator configuration
- Supported mechanism for users to report suspicious messages
- Integration with Enterprise Ireland email and identity controls
- Near-real-time and historical dashboards at organisation and group levels
- Scheduled reporting and data export for Microsoft Power BI
- Maintained catalogue of awareness and learning content in multiple formats
- Standards-based single sign-on and role-based access control
- Draft Service Level Agreement and monthly account management
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Ultimate Cost to the Enterprise Ireland | Not specified |
| Service Delivery (requirements in Section 5.2) | Not specified |
| Proposed Team and Resources | Not specified |
Minimum qualifications
- Three reference contracts delivered within the preceding 36 months
- Current independent security assurance (ISO/IEC 27001, SOC 2 Type II, or equivalent)
- Tax Clearance Access Number and Tax Reference Number prior to award
Documents to include with your response
- Tender Response Document (TRD)
- Signed Form of Tender and pricing schedule
- Signed Declarations
- Three reference contract details and referee contacts
- Comprehensive CVs for proposed team members
- Draft Service Level Agreement (SLA)
- Content catalogue, representative samples, and dashboard/report examples
- European Single Procurement Document (ESPD) (optional)
How to submit
- Method
- Electronic via the eTenders postbox
- Instructions
- Submit via www.etenders.gov.ie as a ZIP file before the Tender Deadline. Tenders submitted by any other means will not be accepted.
