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Information Technology Network Monitoring and Management Services for Uniformed and Non-Uniformed Networks

Buyer
Town of Phillipsburg
Place of performance
Town of Phillipsburg, NJ (Municipal Building at 120 Filmore St, Police Department at 712 South Main Street, Public Works and OEM at 441 Heckman Street)
Submission deadline
Dec 8, 2026

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What the buyer needs

AI summary

The Town of Phillipsburg seeks proposals from onshore United States organizations for Information Technology Services to monitor and manage its uniformed Police and non-uniformed networks. The two-year contract covers 24/7 monitoring, on-site and remote support, hardware and software upgrades, trend analysis, capacity planning, and compliance support for CJIS, NIST, Cyber JIF, and cyber insurance requirements. Sealed bids must be submitted on the provided proposal forms to the Municipal Clerk, attention Susan Turner, at 120 Filmore St, Phillipsburg, New Jersey, by Tuesday, December 8 at 10:00 a.m. prevailing time. Submissions must include a separate sealed price proposal detailing how pricing was calculated, with separate pricing for uniformed and non-uniformed networks, valid through December 31, 2028. The Procurement Officer will first check proposals for compliance, after which an Evaluation and Selection Committee will rank compliant proposals based on price and other factors to determine the most advantageous offer. The Town reserves the right to award a single vendor or multiple vendors.

Scope of work

  • 24 x 7 network monitoring, on-site support, and remote managed services support
  • Management, maintenance, and upgrades for network hardware, software, and security
  • Proactive identification, troubleshooting, and resolution of network and system issues
  • Network performance analysis, trend reporting, and capacity planning
  • Management of firewalls, VPNs, intrusion detection/prevention systems, and access controls
  • Compliance support for CJIS, NIST, Cyber JIF, and cyber insurance requirements
  • Maintenance of network documentation, diagrams, IP schemes, and device inventories
  • Data backup system monitoring and daily backup activity management

How proposals are evaluated

CriterionWeight / scoring
Cost35 %
Technical CriteriaNot specified
Management CriteriaNot specified

Minimum qualifications

  • Minimum three (3) years' experience providing engineering and administrative support for NJ municipal and law enforcement agencies
  • Minimum three (3) years' experience working in accordance with CJIS security policy
  • All support personnel subject to Federal, State, and Local Background Checks
  • Three (3) current client references of similar size and nature with at least one year of service
  • New Jersey Business Registration Certificate

Documents to include with your response

  • Bid Guarantee (Bid Bond or Certified/Cashier's Check) with POA
  • Statement of Ownership Disclosure form
  • Mandatory Equal Employment Opportunity/Affirmative Action Regulations
  • Certificate of Insurance
  • Price Proposal Forms (Appendix A-1, A-2, A-3)
  • Technical and Managerial Experience and Qualifications Questionnaire with at least 3 references
  • Non-Collusion Affidavit
  • Federal Non-Debarment Certification
  • Acknowledgment of Receipt of Addenda
  • Disclosure of Investment Activities in Iran Certification

How to submit

Method
Sealed hard copy
Instructions
Submit sealed package bearing bidder name, address, and 'Information Technology Services', attention to Susan Turner, at 120 Filmore St, Phillipsburg NJ 08865; include sealed Price Proposal envelope.
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