What the buyer needs
AI summaryEPB is seeking a qualified provider to deliver a scalable, multi-tenant, white-label cloud voice and unified communications solution for a wholesale voice offering. The solution will enable broadband partners to provide residential and business voice services under their own brands and must include the platform, tools, integrations, security, administration, reporting, support, and role-based capabilities to manage an end-to-end voice offering. Eligibility is restricted to onshore providers in the USA, and performance of the work will be offsite. EPB will evaluate proposals based on solution capabilities, implementation and operational requirements, scalability, support, security, pricing, and the provider's ability to support future growth and innovation. Applicants may obtain specifications by email and submit responses digitally via email or online. The solicitation was issued on 11/16/2026, and proposals are due on 12/1/2026.
Scope of work
- Scalable, multi-tenant, white-label cloud voice and unified communications solution
- Platform, tools, integrations, security, administration, reporting, support, and role-based capabilities
- End-to-end voice offering management for EPB and broadband partners
- Support for residential and business voice services under partner brands
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Solution capabilities | Not specified |
| Implementation and operational requirements | Not specified |
| Scalability | Not specified |
| Support | Not specified |
| Security | Not specified |
| Pricing | Not specified |
| Ability to support future growth and innovation | Not specified |
Minimum qualifications
- Onshore (USA Only)
How to submit
- Method
- Digitally via Email or Online
- Instructions
- Specification may be obtained by email.
