Request for Information for Web-Based Risk Management Information System (RMIS)

The City of Denton is issuing a Request for Information for a web-based Risk Management Information System to manage full lifecycle claims administration and integrate exposure, incident, and claim data into a unified repository. The City seeks a solution covering claims management, incident reporting, health and safety program management, training tracking, contract management, risk analytics, and mobile capabilities, alongside web-based access, robust security controls, and configurable workflows. The City also requests information on implementation planning, data conversion, training, and ongoing support, though it will still review products from vendors that do not offer implementation services directly. This RFI is for information gathering and best-estimate cost assessment, and responses may inform a future solicitation. Only onshore US organizations are eligible to respond, and work will be performed offsite. Vendors must submit questions by November 20, 2026, and submit responses digitally via email or online, including a general solution proposal and a completed cost breakdown spreadsheet.