Supply and Implementation of an Alert Notification and Emergency Communication Platform

St. Joseph’s Health System (SJHS) seeks qualified proponents to supply, implement, integrate, train, maintain, and support an Alert Notification Solution (ANS) and Emergency Preparedness/Emergency Communication Platform (ECP). The platform must facilitate timely communication across SJHS for emergency code alerts, time-sensitive events, unexpected outages, scheduled maintenance, and other urgent or planned operational communications. SJHS will consider proposals offering either a single integrated platform or two independent, interoperable solutions, and the RFP is open to all suppliers. Proponents must submit sealed English proposals to the Strategic Sourcing Department at 49 Charlton Avenue East, Hamilton, Ontario, by 12:00 pm ET on December 15, 2026. There is no mandatory site meeting, and SJHS will negotiate a contract with the compliant proponent achieving the highest overall Total Evaluation Score while meeting any minimum category points and benchmarks. Under the Connecting Care Act, 2019, other health service providers may also participate in the resulting contract under the same terms.