What the buyer needs
AI summaryCommander, Navy Installations Command (CNIC) seeks support services for its MilLife Learning Management System, encompassing the MilLife Learning platform, Student Information System, User Information system, Blackboard platform, and related tools. The contractor will manage a portfolio of approximately 90 to 120 online courses and microlearning assets, delivering curriculum design, accessibility and plain-language compliance, operational support, and AI-enabled tools and workflows. Only onshore U.S. organizations are eligible to bid, and performance will take place offsite. Offerors must submit sealed original and electronic proposals to CNIC's NAF Acquisitions Branch in Millington, Tennessee, by 10:00 CT on December 21, 2026. Proposals must include a Technical Proposal addressing technical capability, key personnel with resumes, and five-year past performance with three questionnaires unless the offeror holds a recent CNIC award. Offerors must also submit a separate Price Proposal detailing costs per CLIN, annual summaries, and other direct costs.
Scope of work
- Provide support services for the MilLife learning management system and online learning environment.
- Support the MilLife Learning platform, Student Information System, User Information system, and Blackboard platform.
- Identify, develop, test, and implement AI-enabled tools, workflows, and technologies.
- Support a portfolio of approximately 90–120 online courses, microlearning products, and related learning assets.
- Perform new course development, updates, maintenance, and third-party course support.
- Conduct reporting, accessibility review, plain-language compliance, and operational support.
- Manage contract execution, staffing, schedules, deliverables, risks, and quality control.
- Provide monthly, quarterly, annual, and final status and financial reports.
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Factor 1: Technical Capability | Significantly more important than Factor 2 and Factor 3 |
| Factor 2: Key Personnel | More important than Factor 3 |
| Factor 3: Past Performance | Not specified |
| Price | Non-price factors combined are significantly more important than price |
Minimum qualifications
- Onshore (USA Organization Only)
- Contractor personnel must undergo and maintain a favorable Tier 4 background investigation
- Personnel must safeguard CUI per DFARS 252.204-7012 and NIST SP 800-171
- Key personnel must meet education, experience, and background requirements
- Successful awardee must hire or retain all qualified incumbent military spouses
Documents to include with your response
- Signed Solicitation, Offer, and Award form (Standard Form 33)
- Letter naming person(s) with authority to obligate the company
- Volume I: Technical Proposal (two copies, one redacted)
- Resumes for key personnel
- Three Past Performance Questionnaires (unless awarded a CNIC contract within past 5 years)
- Volume II: Price Proposal with CLIN pricing and ODC rationale
- Completed Section K provisions and certifications
- Supplemental I clause Department of Labor Wage Determination worker locations
How to submit
- Method
- Sealed offers in original and electronic copies
- Instructions
- Submit to Commander, Navy Installations Command, NAF Acquisitions Branch N945, 5720 Integrity Drive Lassen Building 457, Millington, TN 38055-6500. Include one Price proposal and two non-price proposals (one redacted of company names, logos, and references).