Avaya 911 Telephone System Support and Maintenance Services

The government authority in St. Thomas, VI, seeks a vendor to provide 911 telephone maintenance services for its Avaya telephone system installed in 911 call centers across both districts. The requested scope covers ongoing support and maintenance of the telephone system, including both parts and labor, from a vendor with the historical knowledge from installing the original system. Only onshore USA organizations are eligible to bid, and the work will be performed offsite. Applicants may submit responses digitally via email or online, and they can obtain the full specifications by email since the main RFP document is not available in the listing. The buyer is currently looking for proposals, though the listing does not state a specific budget, submission deadline, evaluation criteria, or contract term.