Communication Services for Inmates at Pierce County Jail and Juvenile Detention Center

Pierce County seeks a contractor to provide a turnkey inmate communication system for the Pierce County Jail and Juvenile Detention Center. The system must support collect, prepaid collect, and debit calling, plus video visitation. The vendor must have experience with inmate communication systems in correctional settings and the technical capacity for installation and support. Integration with County platforms like LINX and JMS is required. The contractor must demonstrate compliance with ADA, FCC, and national Corrections communication standards. Financial stability and a track record with secure tablet solutions are also necessary. The Pierce County Jail has approximately 900 inmates with phone access from 8:00 A.M. to 10 P.M. daily. The Juvenile Detention Center had an average daily population of 25-27 inmates with similar phone access.