Comprehensive Suite Software

The buyer requires a vendor to provide a comprehensive software suite alongside implementation assistance, software licensing, maintenance, and ongoing technical support. The requested scope includes tools and services supporting custom global changes, data warehouse synchronization, single sign-on integration, API connectivity, workflow automation, and deployment management across development, testing, and production environments. Additionally, the solution must feature a data integration utility that generates and uses staging tables for formula-based data transformation and modification. Vendors must describe how their software facilitates data integration, automation, and CRM-related business process management. To qualify, vendors must demonstrate substantial expertise in Blackbaud CRM development, integration, and engineering, while providing documented service-level commitments that detail support response and resolution timeframes. The buyer restricts eligibility to onshore USA vendors only and requires offsite work performance. Bidders can submit proposals digitally through email or online. The buyer states no set budget and is looking for proposals.