Managed IT, Cybersecurity, Cloud and Strategic Technology Consulting Services

The Missouri-based government authority requires a USA-only organization to provide comprehensive offsite managed IT, cybersecurity, cloud, and strategic technology consulting services. The buyer seeks enterprise-grade technology support, long-term planning, and project-based consulting. The selected vendor must deliver unlimited 24x7x365 remote support, ticketing and service request management, software troubleshooting, and user onboarding and offboarding assistance. Additionally, the scope encompasses licensing administration and support for SharePoint Online, OneDrive, Microsoft Teams, and Entra ID (Azure AD). Cloud responsibilities include architecture recommendations and cloud migrations. Cybersecurity obligations mandate Security Information and Event Management (SIEM), threat intelligence monitoring, and security awareness campaigns. The buyer is currently looking for proposals to establish the budget. Bidders may submit responses digitally via email or online. The provided text omits specific evaluation criteria and key dates.