Business Analyst Support Service

The government authority in Philadelphia, PA requires a vendor to provide business analyst support services for a one-year contract period. The buyer needs technical assistance to accelerate the implementation, maintenance, support, and web service enhancements of the basis2 billing system. The requested scope includes reviewing developers' technical solutions, suggesting alternate workflows, aiding requirements definitions, assisting with workflow processes for basis2, eBilling, and AMI software, and acting as a business advocate in meetings. The selected vendor must also serve as a liaison between the business side, the billing system tech team, and third-party interfaces using APIs and web services. Only onshore USA organizations are eligible for this opportunity, and the vendor will perform the work offsite. The buyer seeks budget proposals from vendors. Key dates include a mandatory pre-bid meeting on September 22, 2026, and a final question submission deadline of September 29, 2026.