Enterprise Observability Platform

The buyer requires an enterprise observability platform to support its next-level observability program and executive-branch agency portfolio. The vendor must provide a platform spanning application performance, digital experience, network path, infrastructure, application security, and event and data analytics. The platform must ingest and analyze data from existing state logging and security systems, integrate with ServiceNow, and align with the program's operating philosophy. Key objectives include maintaining or exceeding coverage of 213 applications without transition service interruptions, scaling monitoring toward 500 applications, achieving 99.9% platform availability, and reducing mean time to detect incidents by 20% within 24 months. To qualify, respondents must be onshore, USA-only organizations. The vendor will perform the work offsite at its own office premises. The buyer requests proposals to establish the budget, but the provided text details no specific dollar figures, evaluation criteria, or key submission dates.