RFI for Child Support Enforcement System

The buyer seeks a vendor to provide a child support enforcement system to serve as the primary platform for case management, enforcement, collections, financial processing, federal reporting, and daily operations. The scope includes public-facing customer and employer portals, an internal business intelligence platform, the OnBase enterprise content management solution, and integrations with state and federal partner systems. The buyer requires a vendor to reduce technical debt, improve system maintainability and scalability, enhance user experience, enable API integrations, strengthen security controls, and transition away from Oracle Forms and Reports through phased or modular approaches. To qualify, the bidder must be a USA organization. The selected vendor will perform all work offsite at its own office premises. Bidders must submit all questions no later than October 2, 2026. The buyer is currently looking for proposals regarding the project budget, and the provided text does not state specific evaluation criteria.