Cloud-based VoIP and Unified Communications System

The buyer requires a cloud-based VoIP and unified communications system to support approximately 130 users and 150 extensions at initial deployment, while allowing future expansion without replacing the core platform. The buyer requests enterprise telephony features, voicemail capabilities, administrative management tools, and specific reporting metrics. Implementation involves configuring and migrating approximately twenty existing workgroups/hunt groups alongside Spanish-language auto attendants. The contract period spans one year, and all work performance takes place offsite. The buyer restricts eligibility to onshore USA vendors only. Bidders must submit proposals digitally via email or online, though the buyer has not specified a budget and is looking for proposals. Bidders must submit all questions no later than October 15, 2026.