Phone System Replacement Service

The buyer seeks a vendor to deliver a complete turn-key phone system replacement service, encompassing hardware, software, services, and labor. The selected vendor configures, provisions, installs, and programs the core system, while agency staff physically install and place the telephones. The vendor supports each site's cutover and collaborates with the agency and third-party vendors to integrate SIP trunks with a Mitel system. Additionally, the vendor builds a Uniform Coordinated Dialing plan. Because work on-site to place and test telephones must align with posted school hours, scheduling generally requires after-hours execution. The buyer limits eligibility to USA organizations and requires offsite work performance. Bidders can submit responses digitally via email or online. The buyer seeks proposals to establish a budget for a three-year contract period. Key dates include a pre-bid meeting on October 7, 2026, and a deadline for question submissions.