Outsourced Managed IT Services

The government authority in Buchanan, GA seeks a vendor to provide outsourced managed IT services. The required scope includes fixed IT support and end-user changes, cybersecurity with managed endpoint protection and URL/DNS filtering, encrypted backup and disaster recovery with routine restore testing, and website transition and management assistance. The vendor must also maintain software licensing control and deliver maintenance via remote management and a ticketing system, offering helpdesk support during office hours and after hours. Only onshore vendors located in the USA are eligible to bid, and the work requires onsite performance. Bidders can submit their responses digitally via email or online, and the buyer is looking for proposal pricing.