HRIS System Upgrade, Continued Maintenance and Support Services

The buyer requires a vendor to provide an HRIS system upgrade along with continued maintenance and support services. The requested scope includes software fixes, legal compliance updates, tax releases, quarterly and year-end support, training, custom consulting, and a two-hour response time for non-critical service calls. Bidders must also provide downloadable updates and offer the option to retain the current payroll module. Only US onshore organizations are eligible to submit proposals for this offsite work opportunity. The contract period will run for a term of three years, and the buyer is actively looking for budget proposals. The provided text does not state submission methods, deadlines, question procedures, or evaluation criteria.