What the buyer needs
AI summaryThe Department of Human Services, Office of Youth Services requests proposals for community-based outreach and advocacy services for hard-to-reach at-risk youth and families. Services are required across the island of Oʻahu, the islands of Maui, Lānaʻi, and Molokaʻi, and the island of Kauaʻi. Requested scope includes evidence-based, trauma-informed practices, case management, individualized service plans, transportation, consent procedures, referrals, and non-traditional engagement in community locations. United States onshore organizations are eligible to bid. Bidders must submit three spiral-bound hard copies and one PDF copy on a USB drive. Submissions can be postmarked by the United States Postal Service or hand-delivered by 2:30 p.m. HST on November 6, 2026, with postmarked mailed proposals received within ten calendar days after the deadline. Bidders may also send electronic confirmation of mailed proposals. A pre-bid orientation occurs on October 2, 2026, and written questions are due by 2:30 p.m. HST on October 12, 2026. Evaluators will grade proposals across three phases using a 100-point scale covering Experience and Capability, Project Organization and Staffing, Service Delivery, and Financial categories. The contract term runs from January 1, 2027, to June 30, 2028, with an option for one 12-month extension. Budget proposals are required upon contract award.
Scope of work
- Design community-based outreach and advocacy services informed through community assessment
- Deliver evidence-based, trauma-informed practices providing equitable access for all youth and families
- Provide outreach services to hard-to-reach or resistant youth and families in non-traditional locations
- Obtain consent and build relationship-driven partnerships with participants
- Accept referrals from state, counties, community-based organizations, and self-referrals
- Provide collaborative, family-driven case management activities
- Develop comprehensive Individualized Service Plans (ISP) addressing targeted assessment profile domains
- Provide transport services to youth when transportation barriers exist
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Administrative Requirements | Not specified |
| Program Overview | 0 points |
| Experience and Capability | 15 points |
| Project Organization and Staffing | 15 points |
| Service Delivery | 55 points |
| Financial | 15 points |
Minimum qualifications
- Minimum of three (3) years experience in service delivery to the target population
- Registered and in good standing with the Department of Commerce and Consumer Affairs (DCCA) if applicable
- Compliance with Hawaiʻi State tax clearance, labor laws (HRS §103-55), and Department of Labor and Industrial Relations requirements via Hawaii Compliance Express or paper certificates
- Facilities located physically in identified geographic locations and compliant with Americans with Disabilities Act (ADA) requirements
- Valid driver's license for personnel transporting youth
- Valid vehicle registration, safety check, and auto insurance for vehicles used for youth transport
Documents to include with your response
- Proposal Application Identification Form (Form SPOH-200)
- Proposal Application Checklist (Attachment A)
- Proposal Table of Contents (Attachment B)
- Proposal Application Narrative (Form SPOH-200A)
- SPO-H-205 Budget
- SPO-H-205A Budget – Categorized Expenses
- SPO-H-205B Budget – Proposed Project or Service Activities
- Latest Single Audit Report or Financial Audit (or last 3 years of IRS Form 990 if no audit performed)
- Cost Allocation Plan
- Certificate of Liability Insurance
How to submit
- Method
- Mail-in via USPS or hand delivery
- Instructions
- Requires 1-Original and 2-Copies spiral bound, plus 1 thumb drive containing a PDF copy. Hand delivery accepted at Princess Victoria Kamamalu Building, 1010 Richards Street, Suite 314, Honolulu, Hawaii 96813. Mail-ins must be postmarked by November 6, 2026, 2:30 p.m. HST and received within 10 calendar days. Electronic notification to the agency on or before submittal deadline is strongly encouraged for mailed proposals.