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This RFP has expired (deadline Nov 6, 2026). Submissions are no longer accepted. The listing stays here for reference for a few weeks. Browse live RFPs or see open Professional Services RFPs.
Expired

Facility Management Services for the H2O Adventure & Fitness Centre

Buyer
City of Kelowna
Place of performance
H2O Adventure & Fitness Centre, Kelowna, British Columbia, Canada
Response deadline
Nov 6, 2026Deletes on Nov 20, 2026
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What the buyer needs

AI summary

The government authority located in British Columbia requires a vendor to provide recreation facility management services for the H2O Adventure and Fitness Centre. The selected contractor must maintain safe, accessible, affordable, and financially responsible operations while delivering core aquatic, fitness, wellness, and community recreation services. Additionally, the operator must implement inclusivity and accessibility measures, including a comprehensive financial assistance program, and align management practices with the City's active living and wellness priorities. Only Canada-based onshore organizations are eligible to submit proposals for this opportunity. The vendor will perform the required work offsite. The buyer is currently looking for proposals to determine the budget for this project.

Scope of work

  • Detailed Transition and Mobilization Plan
  • Annual Business and Operating Plan
  • Programming Plan and Schedule
  • Operations, Maintenance and Asset Management Plan
  • Financial Submission Pro Forma and Annual Budgets
  • CPA-Prepared Annual Audited Financial Statements
  • Quarterly Operational Performance Reports and Maintenance Reports
  • Annual Supplemental Report

How proposals are evaluated

CriterionWeight / scoring
Financial Capability and CapacityPass/Fail
Experience and Qualifications25 points
Operating Framework and Methodology25 points
Sustainability (Environmental, Social, Governance)10 points
Pricing30 points

Minimum qualifications

  • Onshore (Canada Organization Only)
  • Valid City of Kelowna business license
  • Required aquatic certifications for key personnel (e.g., National Lifeguard, pool operator certification)

Documents to include with your response

  • Submission Form Q-45MP
  • Completed Pricing Pro Forma (Appendix B-1)
  • Signed letter on letterhead from financial institution dated within 90 days of Submission Closing Date
  • Corroborating financial document
  • Description of organization's relevant knowledge, skills, and experience
  • Key personnel roles, responsibilities, organizational chart, and resumes

How to submit

Method
Electronic via the City's Bonfire portal
Instructions
Submissions must be made through https://kelowna.bonfirehub.ca/portal/. Submitters should provide one electronic copy in the prescribed file formats listed under Requested Information.