Cloud-based ADA Paratransit and Micro-transit Scheduling, Dispatch, Mobility Management and Reporting System

The City of Knoxville requires a vendor to provide a cloud-based ADA paratransit and micro-transit scheduling, dispatch, mobility management, and reporting system. The scope includes supporting reservations and trip management, dynamic scheduling optimization, real-time tracking, and a mobile driver application compatible with Android devices. Only onshore entities located in the USA are eligible to bid. Proposers must submit questions by October 14, 2026, and final responses by October 21, 2026, through digital submission via email or online. The contract term is one year, and selected contractors must meet specific licensure and insurance requirements prior to signing.