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Artificial Intelligence (AI) Assisted Dictation Software

PennsylvaniaPennsylvania, USADue Friday, October 16, 2026
Client
Pennsylvania
RFP Number
SW-120301
Posted
10/2/2026
Category
Software, System and Application
Budget
Looking for Proposal
NAICS
—
Set-aside
—
Contact
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Description

AI Generated

The buyer requires a vendor to provide an artificial intelligence (AI) assisted dictation software platform for 100 to 150 employees to use during interactions with children, families, and case participants. The software must capture audio and generate accurate, multi-speaker transcripts and usable draft documentation in multiple languages, operating securely on agency devices both online and offline. Eligibility is restricted to onshore USA organizations, and the requested performance of work will occur offsite. The contract period will run for one year, and the buyer is soliciting budget proposals from applicants. Applicants may submit responses digitally by email or online. All questions regarding this opportunity must be submitted no later than October 9, 2026.

Key solicitation details

AI-extracted from AI Dictation Software for OCY.pdf. Confirm against the original documents before bidding.

Erie County Office of Children and Youth is soliciting proposals for artificial intelligence-assisted dictation software for approximately 100 to 150 agency employees. The solution will securely record, transcribe, and format contacts with children, youth, parents, and caregivers into 20 to 30 agency templates.

Issued by
Erie County Office of Children and Youth
Questions due
October 12, 2026, 5:00pm. EST
Proposals due
October 16th, 2026 at 10:30 AM
How to submit
Electronic via PennBid
Submission details
Submitted electronically via PennBid at https://pennbid.bonfirehub.com. Hand delivered, faxed, or emailed RFPs will not be accepted.
Contract term
One (1) year contract with the option of three (3) one (1) year renewals
Place of performance
Offsite / Erie County, Pennsylvania
Funding
Pennsylvania Child Protective Services Law, 55 Pa. Code Chapter 3130, Child Abuse Prevention and Treatment Act, HIPAA

How proposals are evaluated

Solution fit and workflow20 points
Offline and field operation15 points
Transcription, speakers, and templates20 points
Security, privacy, and records15 points
Multilingual capability10 points
Company performance10 points
Implementation, training, and support10 points

Scope of work

  • AI-assisted recording, transcription, and documentation platform
  • Offline and online secure audio recording capture
  • Multi-speaker transcription accuracy and speaker distinction
  • Configuration of 20 to 30 Erie OCY templates
  • Multilingual support for recording and transcription
  • Secure audio recording storage for 60 days
  • Software, hosting, implementation, training, and ongoing support

Minimum qualifications

  • USA Organization Only
  • Demonstrated record of successful performance delivering comparable recording, transcription, and documentation services to government or regulated agencies
  • Host services on certified government cloud infrastructure complying with FedRAMP Moderate or High baselines
  • Data processing, routing, and temporary storage occurring exclusively within geographic boundaries of the United States

Documents to include with the bid

  • RFP Form
  • Non-Collusion Affidavit
  • RFP Receipt Confirmation Page
  • Annual un-redacted SOC2 TYPE II audit report

Source and verification

Original source

Craxy AI summarizes this opportunity from the original listing and available solicitation documents. Confirm submission instructions and amendments with the issuing source before responding.

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