Managed Information Technology Services
- Client
- Montague, Prince Edward Island
- RFP Number
- ITES-11098
- Posted
- 10/3/2026
- Category
- IT Services (Computer Maintenance and Technical Services)
- Budget
- Looking for Proposal
- NAICS
- —
- Set-aside
- —
- Contact
- —
Description
AI GeneratedThe Town of Three Rivers requires a qualified onshore Canadian firm to provide fully managed information technology services for its government operations in Montague, Prince Edward Island. The selected vendor must handle day-to-day help desk user support, systems administration, cybersecurity risk management, backups, disaster recovery, and strategic IT planning and advisory services. Only Canadian organizations are eligible to bid, and the successful proponent must maintain required workers' compensation and $5,000,000 in both Commercial General Liability and Professional Liability insurances. Proponents must submit a signed, searchable PDF proposal via email to [email protected] by 2:00 pm Atlantic Time on October 15, 2026, with written questions due by October 13, 2026. Proposals will be evaluated based on support model, staffing, and local response (25%); cybersecurity, risk, and continuity (25%); total cost and pricing transparency (20%); relevant experience and references (15%); and transition, reporting, and advisory plans (15%). The contract term is three years, with potential performance-based renewals for up to two additional years.
Key solicitation details
AI-extracted from Town of Three Rivers IT Services Expression of Interest 2026.docx. Confirm against the original documents before bidding.
The Town of Three Rivers is seeking proposals from qualified firms to provide fully managed IT services. The selected provider will handle day-to-day support, systems administration, cybersecurity, business continuity, and technology planning. Qualified firms are eligible to submit proposals.
- Issued by
- Town of Three Rivers
- Issue Date
- October 1, 2026
- Written questions due
- October 13, 2026
- Closing Date and Time
- 2:00pm, October 15, 2026 (Atlantic Time)
- How to submit
- Submission details
- Submit a signed, searchable PDF by 2:00 pm, October 15, 2026, with the subject line RFP Managed Information Technology Services.
- Contract term
- Three (3) years, with the possibility of renewal for up to two (2) years.
- Place of performance
- Three Rivers, PE / Offsite
- Insurance and bonding
- Commercial General Liability of at least $5,000,000 per occurrence; Professional Liability of at least $5,000,000; Workers' Compensation Board of PEI coverage.
How proposals are evaluated
| Relevant experience and references | 15% |
| Support model, staffing and local response | 25% |
| Cybersecurity, risk and continuity | 25% |
| Transition, reporting and advisory | 15% |
| Total cost and pricing transparency | 20% |
Scope of work
- Help desk and user support
- Systems administration and asset inventory maintenance
- Cybersecurity management, risk assessment, and awareness training
- Backups, cloud monitoring, regular restoration testing, and disaster recovery
- IT advice, technology planning, equipment recommendations, and deployment
Minimum qualifications
- Licensed to provide professional liability insurance in the Province of Prince Edward Island
- Adequate coverage under the Workers' Compensation Board of Prince Edward Island
Documents to include with the bid
- Signed, searchable PDF proposal
- Company profile, relevant public-sector experience, and three references
- Proposed staffing, support model, on-site response, service levels, and transition plan
- Approach to cybersecurity, risk reduction, backup, and disaster recovery
- Sample reporting, first-year priorities, equipment assessment approach, and exclusions or subcontracting details
- Equipment recommendation process
- Itemized Canadian-dollar pricing schedule
Verify important details
Document checkConfirm submission instructions and amendments with the issuing agency before responding.
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