Kids Deserve Support Application Maintenance and Support

The buyer requires application maintenance and support services for the Kids Deserve Support System, the agency's child support case and financial management system. The requested scope includes corrective, perfective, adaptive, and preventive maintenance, business requirements validation, application design, development, testing, batch and interface support, help desk operations, ad hoc training, and modifications to existing applications. The selected vendor must also manage data quality, reporting, real-time data access, file transfers, operational controls, and evaluate or replace the current scanned image solution while ensuring data confidentiality. Only onshore, USA organizations are eligible to bid for this opportunity. The performance of the work will occur offsite, and the buyer is looking for proposal submissions to establish the project budget. The provided text does not contain application submission deadlines, question deadlines, evaluation criteria, or the contract term.