About this opportunity
AI summaryThe Defense Health Agency seeks administrative and technical execution services alongside technical expertise to support Revenue Cycle Management activities for Resources and Personnel Integration, J-8 Financial Operations. The contractor must optimize, enhance, and operate the Charge Description Master to support the Military Health System GENESIS Electronic Health Record and its itemized billing solution, RevX. Scope includes maintaining and enhancing the existing Charge Description Master, updating associated charge tables across geographic locations, facility types, and patient categories, and coordinating with the DHA Charge Services Solution Owner and Cerner/Oracle Health. Contractor personnel accessing information systems must possess current Information Assurance certifications and satisfy cybersecurity training requirements under relevant Department of Defense directives. Additionally, contractors must implement NIST SP 800-171 security requirements and maintain a Basic Assessment within the Supplier Performance Risk System.
Scope of work
- CDM optimization, enhancement, and ongoing operations support
- Updating associated charge tables by geographic location, hospital vs clinic, and patient category
- Coordination with DHA Charge Services Solution Owner and Cerner/Oracle Health for pricing tool integration
- Overall Program Management Support for ongoing CDM operations
- Modernization of legacy workflows using Artificial Intelligence and Robotic Process Automation
- Resolution tracker with Key Performance Indicators linked to ticket queues
- Monthly workplans and system build tracking based on issue resolution priority
- Author Query roles executing Cerner Command Language queries, custom scripts, and database rules
Minimum qualifications
- Program Manager must hold a Bachelor's or Master's degree in business, healthcare management, healthcare administration, or financial management
- Program Manager must have minimum five (5) years experience in an advanced management role
- Program Manager must have demonstrated experience with Oracle Cerner EHR platforms relating to RCM and CDM
- Program Manager must have proven experience managing federal contracts over 90 FTEs and complex technical deliverables
- Current Information Assurance certification compliant with DoD 8570.01-M and operating system certification
- Current CMMC certificate in SPRS at Level 2 (self) issued by an accredited CMMC 3PAO, not more than three years old
- Basic Assessment using NIST SP 800-171 DoD Assessment Methodology posted in SPRS
- Maintain an Authority to Operate (ATO) or Authority to Operate with Conditions (ATO-C) by task order award
Documents to include with your response
- DRAFT Transition-In Plan (Deliverable 1)
- DRAFT Program Management Plan (Deliverable 6)
- DHA contractor Non-Disclosure Agreement (DHA Form 49)
- Standard Form (SF) 85/86
- System Authorization Access Request (SAAR), DD Form 2875
- DHA/MedCOI B2B Gateway Questionnaire
Key dates
- Base Period
- March 31, 2027 to March 30, 2028
- Full performance start date
- 1 April 2027
- Option Period 1
- March 31, 2028 to March 30, 2029
- Option Period 2
- March 31, 2029 to March 30, 2030
- Option Period 3
- March 31, 2030 to March 30, 2031
Contract details
- Term
- One (1) 12-month Base Period and three (3) 12-month option periods
- Place of performance
- Available DHA facilities, Military Treatment Facilities (MTFs), and Oracle Health headquarters
- Funding
- Defense Health Program (DHP)
Federal notice details
- Solicitation number
- JS_RCMI01
- Agency
- Department of Defense
- Buying office
- Defense Health Agency (DHA) › Defense Health Agency
- Notice type
- Sources Sought
- Responses due
- Nov 16, 2026, 10:00 AM ET
- Posted on SAM.gov
- Oct 29, 2026
- NAICS
- 541611 · Administrative Management and General Management Consulting Services
- Product/service code
- R699
- Set-aside
- 8(a) Set-Aside (FAR 19.8)
- Place of performance
- SAN Antonio, TX
- Contracting contact
- Jennifer Sikes
jennifer.m.sikes2.civ@health.mil - Additional contact
- Courtney Chase
courtney.f.chase.civ@health.mil
Source: SAM.gov. Read the official notice for the complete description and current instructions.
Incumbent and award research
No incumbent history found for this requirement. The notice does not cite a current contract, and no earlier award from this buying office matches it.
Market context
Awards in the same category (Administrative Management and General Management Consulting Services). This is not this requirement's award history.
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