About this opportunity
AI summaryThe Mississippi Department of Human Services seeks a full-time contract worker to serve as a Program Specialist II - Generalist for the Division of Child Support Enforcement. The contractor will handle administrative and technical tasks, including processing intergovernmental packets, responding to credit bureau disputes, entering data into spreadsheets, assisting with system modernization, and resolving interstate case requests. This onsite position requires in-state travel, standard business hours of 8:00 a.m. to 5:00 p.m. Monday through Friday, and approximately 2,080 hours per state fiscal year. Applicants must possess a high school diploma, at least three years of child support enforcement experience, and three or more years of experience with the Mississippi Electronic Tracking of Support System. MDHS pays an hourly rate of $21.65 with no overtime or fringe benefits, which covers administrative costs and travel. Candidates must submit a completed MDHS application and professional resume via email to [email protected] or hand-deliver them to Jackson, Mississippi, by 2:00 p.m. on November 19, 2026.
Buyer and opportunity details
- Client
- The Mississippi Department of Human Services (MDHS)/Division of Child Support Enforcement (CSE)
- Solicitation No.
- 3140004720
Scope of work
- Reviews and processes intergovernmental packets and transmittals
- Responds to credit bureau disputes
- Resolves CSENet case resolutions and Quick Locate requests from other state child support agencies
- Consults with representatives of other state agencies regarding interstate child support cases
- Receives and processes mail and enters data into Central Registry spreadsheet
- Assists with system modernization efforts including analysis, testing, and training
- Assists with processing client complaints and creates and submits tickets for resolution
- Provides cross-trained support to various Child Support Division operations and special projects
Minimum qualifications
- High School Diploma
- Minimum of 3 years of experience in child support enforcement field
- 3+ years of experience working in the METSS (Mississippi Electronic Tracking of Support System)
- Proficient in computer skills including Microsoft Word, Teams, Excel, and Outlook
- Professional writing skills
- Professional oral communication skills
Documents to include with your response
- Completed MDHS Application
- Current Professional Resume
- PERS Form 4B (if the chosen applicant is a PERS retiree)
Key dates
- Applications due
- 2:00 p.m., Thursday, November 19, 2026
How to submit
- Method
- Email or hand-delivered
- Instructions
- Application packets can be emailed to [email protected] or hand-delivered to 200 South Lamar Street, Jackson, MS 39201.
Contract details
- Term
- Approximately 2080 hours per state fiscal year
- Estimated value
- $21.65 hourly
- Place of performance
- MDHS - State Office (In-State travel required)
