About this opportunity
AI summaryThe Mississippi Department of Human Services Division of Child Support Enforcement seeks a full-time contract worker to serve as a Program Specialist II providing helpdesk support services. The contractor will handle child support enforcement helpdesk duties, process direct deposit forms and ACH returns, post victim's compensation payments, manage employer records for electronic fund transfers, respond to credit bureau disputes, and complete data entry tasks. Eligible individual applicants must hold a bachelor's degree and demonstrate proficiency in computer applications such as Microsoft Word, Teams, Excel, and Outlook. The role requires on-site work at the state office in Jackson, Mississippi, from Monday through Friday between 8:00 a.m. and 5:00 p.m., with compensation set at an all-inclusive flat rate of $19.25 hourly without overtime. Applicants must submit a completed agency application and a current professional resume by 2:00 p.m. on Thursday, November 19, 2026. Submissions may be delivered by hand to the Jackson office or sent by email to [email protected].
Buyer and opportunity details
- Client
- Mississippi Department of Human Services
- Solicitation No.
- 3140004731
Scope of work
- Assisting with CSE-related helpdesk services
- Processing Direct Deposit forms and ACH returns
- Posting of Victim's Compensation payments
- Adding employers from federal reports and to child support tracking system for EFT payments
- Responding to credit bureau disputes
- Performing data entry and data clean-up projects
- Cross-training to assist with Financial Unit operations
- Professional written and oral communications within and outside of the agency
Minimum qualifications
- Bachelor's Degree
- Proficient in computer skills, including but not limited to Microsoft Word, Teams, Excel, and Outlook
- Professional writing
- Professional oral communication
Documents to include with your response
- Completed MDHS Application
- Current Professional Resume
- PERS Form 4B (if the chosen applicant is a PERS retiree)
Key dates
- Applications due
- 2:00 p.m., Thursday, November 19, 2026
How to submit
- Method
- Email or hand-delivered
- Instructions
- Submit to Kimbley Hendrix or Denisha Jackson via email to [email protected] or hand-delivered to 200 South Lamar Street, Jackson, MS 39201.
Contract details
- Estimated value
- $19.25 hourly
- Place of performance
- MDHS State Office, 200 South Lamar Street, Jackson, MS 39201