What the buyer needs
AI summaryThe Department of Veterans Affairs intends to award a sole-source contract to RaySearch Americas, Inc. for RayStation support and maintenance services at the James A. Haley Veterans' Hospital. The required scope includes labor, equipment, and consumables for software support, application and operating system updates, patches, phone support, a two-hour priority telephone response time, and remote support across a base year from December 1, 2026, to November 30, 2027, plus four option years. The agency is conducting market research to identify capable small businesses, including Service-Disabled Veteran-Owned, Veteran-Owned, 8(a), and HUBZone firms. Interested offerors must email written documentation proving they are authorized RayStation software support and maintenance providers, along with business details and SAM registration, to [email protected] by 12:00 PM Eastern Time on November 9, 2026.
Scope of work
- Labor, equipment, and consumables for RayStation Support and Maintenance Services
- Application and Operating System Software Updates
- On-site or remote labor, travel, and parts for safety, performance, and reliability modifications
- Software patches and upgrades specified by RaySearch Laboratories
- Phone support and remote support
- Preferential scheduling of service calls
- 2 hour priority telephone response time
Minimum qualifications
- Must be registered in the System for Award Management (www.sam.com)
- Completed Representations and Certifications prior to any future award
- Must be an authorized Software Support and Maintenance Service provider for the RayStation Treatment Planning System
- Possess necessary functional area expertise and experience to provide full maintenance and repair service
Documents to include with your response
- Business name, address, business size, and Socioeconomic Category
- Point of contact information including email address and telephone number
- Documentation of technical expertise demonstrating functional area expertise and experience
- Supporting evidence demonstrating ability to provide full maintenance and repair service
- Written documentation showing authorization as a Software Support and Maintenance Service provider for RayStation Treatment Planning System
How to submit
- Method
- Instructions
- Submit all information no later than 12:00 PM EST, November 9, 2026, via email to the Contracting Officer at the address provided in the notice.
Incumbent and award research
Likely prior awards for this requirement
Likely matchAwarded by the same buying office (36C248) with descriptions matching "raystation". The notice does not name its current contract, so confirm before relying on it.
| Vendor and award | Value | Ends |
|---|---|---|
| RAYSEARCH AMERICAS INC.36C24825P1899 · WPB_ RAYSTATION CANON CT SCANNER | $5,420 | Sep 22, 2026 |
| LBT DIAGNOSTIC RADIATION PHYSICS CONSULTING LTD36C24825P1532 · RAYSTATION COMMISSIONING SERVICES | $172.8K | Jun 19, 2026 |
Market context
Awards in the same category (Irradiation Apparatus Manufacturing). This is not this requirement's award history.
Recent similar awards: Department of Veterans Affairs, NAICS 334517
| Vendor and award | Value | Ends |
|---|---|---|
| SIEMENS MEDICAL SOLUTIONS USA, INC.36C24826F0070 · SIEMENS RADIOLOGY PREVENTIVE MAINTENANCE | $296.7K | Feb 28, 2030 |
| SIEMENS MEDICAL SOLUTIONS USA, INC.36C24725F0089 · SIEMENS IMAGING FULL-SERVICE MAINTENANCE BIRMINGHAM VAMC BIRMINGHAM, AL | $2.5M | Feb 28, 2030 |
| SIEMENS MEDICAL SOLUTIONS USA, INC.36C24824F0324 · SERVICE MAINTENANCE | $2.7M | Sep 29, 2029 |
| VARIAN MEDICAL SYSTEMS, INC36A79727N0019 · EQ PO: 657B60003 TKY PO: 657B60004 ORDER#: 36A79727N0019 MODALITY: RT LINAC | $6.1M | Dec 31, 2028 |
| SIEMENS MEDICAL SOLUTIONS USA, INC.36A79726F0240 · XR RF 590B69001 HANPTON VAMC HAMPTON, VA | $1.7M | Oct 31, 2028 |
Top vendors in this category: Department of Veterans Affairs, NAICS 334517, since Oct 1, 2024
2,771 contract awards in this NAICS over the period.
- 1. SIEMENS MEDICAL SOLUTIONS USA, INC.$361.4M
- 2. GE PRECISION HEALTHCARE LLC$317.5M
- 3. PHILIPS NORTH AMERICA LLC$309.0M
- 4. VARIAN MEDICAL SYSTEMS, INC$46.9M
- 5. OEC MEDICAL SYSTEMS, INC.$30.1M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.